DEPOSIT REQUIRED 

We do require a 50% deposit for new appointments made online and for services of $100+. The remaining balance is due on the day of your service. The deposit is forfeited if our policies are not honored. 

CHILD(REN) OR EXTRA GUEST POLICY  Due to the limited space and safety issues in the wax salon, no extra guests or child(ren) are allowed. This allows us to concentrate on the client and the wax service without any distractions. Cancellation and rescheduling policy will apply to this policy.

 NO SHOW POLICY

 If a client is a no show (there was no contact made via phone, text, or email before the appointment) the credit card on file will be charged 100% of the scheduled service amount. 

 LATE POLICY

An 8 min. late grace period is allowed for all appointments. Once the 8 min. mark hits, you are considered a no show and your CC on file will be charged the 50% fee of your service before rescheduling a future appointment. 

CANCELLATION POLICY 

We greatly appreciate at least a 24  hour notice to cancel your appointment. Your credit card on file will be charged a 50% cancellation fee if cancelling less than the 24hr. notice. You may cancel through your reminder confirmation link sent via email/text, on the SquareGo app or by calling 

713-636-9886

RESCHEDULING POLICY

We greatly appreciate at least a 24 hour notice to reschedule an appointment. Your credit card on file will be charged a 50% fee for rescheduling less than the 24hr. notice.  You may reschedule your appointment through your reminder confirmation link sent via email/text, on the SquareGo App or by calling 713-636-9886. 

DELETING SERVICES POLICY 

All scheduled services must be completed at the time of appointment. If you need to remove any service(s), please do so at least 24 hrs. in advance. If a service cannot be completed or a service is removed at the time of the appointment for any reason, a 50% cancellation fee will be charged. 

INVALID CREDIT CARD ON FILE POLICY

If your credit card on file is declined to any of the charges mentioned above, an invoice will be sent via email. The invoice will need to be paid  before a new appointment is requested. All future services will require  a deposit.